The place to ask China-related questions!
Beijing Shanghai Guangzhou Shenzhen Chengdu Xi'an Hangzhou Qingdao Dalian Suzhou Nanjing More Cities>>

Categories

Close
Welcome to eChinacities Answers! Please or register if you wish to join conversations or ask questions relating to life in China. For help, click here.
Posts: 1656

Governor

5
0
You must be a registered user to vote!
You must be a registered user to vote!
5

Q: What will you do with this customer?

There's a turkish customer, obviously he's just a trader and doesn't seem knowing the diffrence between a model and a toy.

 

But he does know some mould details.

 

He sent me like 100 questions a day to ask price and mould cost, mould making details, factory work information.,etc 

 

From morning till midnight and keeps push asking. Just a new customer never ordered before.

 

And I have many other works to do, honestly I do not have much time to keep answering his 100 questions in a day. If I keep spending my time to find all the answers for all his questions everyday, I wouldn't have time to deal with otehr customers.

 

What will you do in my situation? Just ignore his questions?

 

 

3 weeks 4 days ago in  General  - China

 
Highest Voted
Posts: 1185

Governor

5
5
You must be a registered user to vote!
You must be a registered user to vote!
0

Deal with it, is that not your job?

If you don't want his custom, then ignore him. 

Report Abuse
3 weeks 4 days ago
 
Answers (6)
Comments (9)
Posts: 2940

Shifu

0
2
You must be a registered user to vote!
You must be a registered user to vote!
2

Delegate. Get someone else to do it.

Report Abuse
3 weeks 4 days ago
 
Posts: 1185

Governor

5
5
You must be a registered user to vote!
You must be a registered user to vote!
0

Deal with it, is that not your job?

If you don't want his custom, then ignore him. 

Report Abuse
3 weeks 4 days ago
 
Posts: 2411

Shifu

1
2
You must be a registered user to vote!
You must be a registered user to vote!
1

Congratulations. You got what you wanted. You're the sales manager now.

This is your job. And he might be worth a lot of money and hige orders. Or he may not. Hint: qualify your customer.

Report Abuse
3 weeks 4 days ago
 
Posts: 270

Governor

2
0
You must be a registered user to vote!
You must be a registered user to vote!
2

Use the 80/20 rule. Twenty percent of your top customers will give you 80% of your sales. Concentrate on those and get rid of the rest.

Fire the guy if he takes too much of your time and concentrate on your best customers.

Report Abuse
3 weeks 1 day ago
 
Know the answer ?
Please or register to post answer.

Report Abuse

Security Code: * Enter the text diplayed in the box below
Image CAPTCHA
Enter the characters shown in the image.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <img> <br> <p> <u>
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
  • Textual smileys will be replaced with graphical ones.

More information about formatting options

Forward Question

Answer of the DayMORE >>
A: If he did contact the embassy they would tell him to engage a lawyer.
A:If he did contact the embassy they would tell him to engage a lawyer. They at least might be able to point him towards a somewhat decent lawyer, I don't think they'd be of much help aside from that though. I doubt the lawyer would be able to do much other than help negotiate the compensation he will need to pay.   -- Stiggs