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Q: How do you feel about alibaba's products and service?

Foreigners can spot many business opportunities in China. They found good factories/suppliers and cooperate for a long time. Nowadays, Alibaba is becoming well-known and easier to use. Is it user-friendly? Welcome to any complaints or insights.

3 years 43 weeks ago in  Business & Jobs - China

 
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You're stuck in 2006. People use China simply because it's cheaper. Quality and service are chit. Before buying they'll be nice, answer your emails, answer your questions, the whole nine. After sale, they will ignore your complaints of problems unless they're expecting a future order. 

Fortunately, factories are moving out of China or can simply be gotten cheaper from other countries. 

Here's where Ma get's a lot of respect from me, he made it extremely easy for Chinese companies to market themselves in a way users benefit. Here's what I mean, If i wanted to find a pen manufacturer in India, I have no clue where to get a listing. While many countries can do it cheaper and better quality and less aggravation (dealing with face) the convenience of finding and comparing sellers will give China an advantage for a few more years.

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3 years 43 weeks ago
 
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sales service is horrible in most cases and found it easier to bu in other countries instead of China...even if it cost a little more

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3 years 43 weeks ago
 
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used to b a gud earlier, but after upgradin' is lessr user friendly. the search throws many irrelevant products, cant send multiple enquiries, cant c&p enquiry etc.

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3 years 43 weeks ago
 
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I had invested some time and it's expensive. Not that rewarding.

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3 years 27 weeks ago
 
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