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Q: just another Sunday banking in China horror story
I just now, 15 minutes ago, withdrew 5000RMB from my Canadian bank card. Then I deposited it back in my Bank of China account. Just the ATM told me my money was no good and ate it and spit out my card. (The money it just gave me)
I called the security guy and showed him the receipt thing. (transaction cancelled- is what the machine said - the receipt was in Chinese) went to a bank window and cursed and jumped up and down and basically got very frustrated.
they told me to come back tomorrow. they called my wife and told her to tell me, to 'CALM DOWN!
I will go back tomorrow and I will be angry again... the ATM guy is supposed to be there.
As of right now, I am out 5000RMB. This could be a SUNDAY story...but whatever story it is, it is a word of caution to banking in China
the money it spit out to me had corners folded 1/4inch folds on one corner ( top left). first time I did not notice, second time, I straightened the folds...and it just ate the cash and spit out my card.
9 years 3 weeks ago in Money & Banking - China
I remember a news story here on GZ tv where a journalist phoned the bank to complain about the exact same thing, and they got the same answer.
So then the journalist went to another ATM on a Sunday, and phoned the bank to say the machine was giving out double money.... an engineer was there within 10 minutes 
dongbeiren:
Once a 20,000 rmb withdrawl out of my bank account was mistakenly calculated as a 20,000 rmb deposit netting me 40,000 mistakenly. My wife called the bank and representatives were there to meet my wife and take her to the bank in minutes. Funny thing is any time I want to do anything at the bank I need my passport. Well, she explained to the bank reps that she didn't have my passport on her but they assured her it was no problem. They should have at least given us a novelty pen or something for our honesty.
. However, you should change the Bank for that 'purpose'. China Merchants Bank females all look like they worked for Fashion House yesterday.
I hope they don't try to say that since there is the chance you changed the bank notes with fake money there's nothing they can do about it. I read of a similar thing happening once, the machine issued fake money then the bank staff refused to take responsibility for it.
On the off chance it does happen, remember you will be on the security camera taking the money from the machine then putting it back into the machine. May help your case.
You have 5000 RMB that can easily be converted to beers in bars, what is the big problem here ?
You are not well integrated, Chinese would have torn down the ATM to get back their money 
Yup, the number ONE place I hate going in China... by far is the bank. The second... is the hospital. It scares the living hell out of me.
People that deal with money and health are usually the biggest morons in China. If I was a QA inspector and held these places up to even HALF of Western standards... I would have closed ALL of them as soon I got into the front door.
Sorry to hear about that. Obviously a bad China day... they should resolve it tomorrow... things do get done in China... eventually... with as little effort or result as possible... but it does.
I remember a news story here on GZ tv where a journalist phoned the bank to complain about the exact same thing, and they got the same answer.
So then the journalist went to another ATM on a Sunday, and phoned the bank to say the machine was giving out double money.... an engineer was there within 10 minutes
dongbeiren:
Once a 20,000 rmb withdrawl out of my bank account was mistakenly calculated as a 20,000 rmb deposit netting me 40,000 mistakenly. My wife called the bank and representatives were there to meet my wife and take her to the bank in minutes. Funny thing is any time I want to do anything at the bank I need my passport. Well, she explained to the bank reps that she didn't have my passport on her but they assured her it was no problem. They should have at least given us a novelty pen or something for our honesty.
Did you put all 5000rmb in the machine at once?
BHGAL:
yes
I been here a while... not green , this was not a good day ..my temperament is kind of a la de dah one, until you piss me off .... I will cause extreme adventures tomorrow in the bank... and for sure the atm guy.Englteachted:
You do understand that this is China. The ATMs are shitty so you should know not to put so much in at one time. And you should have called the police. Typically, 'come back tomorrow' means I will not be here tomorrow.
Stiggs:
I had an ATM eat my card last year then spit out a receipt for it. It was on a Sunday and I was told to come back on Monday because the ATM person didn't work that day.
That's probably all this is too.
Chinese led international bank? Hahahahaha.
icnif77:
New International Reserve currency based on:
http://www.zerohedge.com/news/2015-03-29/when-will-china-disclose-its-true-official-gold-reserves-and-how-much-it
China’s yuan [renminbi] at some point would be incorporated in the International Monetary Fund’s Special Drawing Right (SDR) currency basket, IMF Managing Director Christine Lagarde said, …”It’s not a question of if, it’s a question of when,”
WWar possible in between
They should have you and your record on ATM security video, don't worry you'll get the money back. I had the same issue as well and I only got the money back because of the security video, yes that tiny video camera that points at you. Now I send money online.
ironman510:
Let us know the ending story and if you get your money back.
BHGAL:
FYI ... I do it with an ATM because it is considerably cheaper than using an intermediary bank.... I have been arguing with my Canada bank for a year..... they used to do it simply....now they charge ludicrous fees. cost me $5 per ATM transaction and I have to do it 4 times to get my 10,000 every month. wire transfer would cost me $40-$50 .... ATM $20.
hindsight is 20/20 ...I should have got the names/signatures of the 3 bank tellers/employees involved and the security guy ... oh well, I am off to the bank.
ironman510:
Good luck man, I'm sure you'll get it back. Give us an update.
UPDATE SAYS.... I will get my money back ..today
I said now, he said today, I said now, he said today.... then he went out to his car...and left, I watched him.
I am confident it will happen ... and again stupid me...it is not written down.
Oh I trust these folks ...
I did the same thing again today, with the security guy watching.. took out and deposited another 5000 ... my monthly routine.
no wife or Chinese fluent person involved ...... "what did I do wrong" ..f u
icnif77:
Did you wash your valet?
Is it dry and ready for new 'stuffing'....?
Englteachted:
A bit of advice, ATMs in China are shitty. 500at a time .
you can believe this or not
I just got a phone call from a guy, claiming to represent Bank of China.....local guy or maybe Guangzhou..... apologizing for my dilemma. (spoke good English so I doubt he is from here)
Yes, I do have a relationship with the branch where this happened.. and yes they treat me well. the flipping ATM is to blame and they are correcting it.
My wife is on a black list.. I did nothing wrong.
online banking.... the money is not in my account . promises promises
the cheque is in the mail
promise I won't cum in your mouth ..what is the third famous promise?
ironman510:
Excellent man, if anything they got a wake up call, at least we hope
Robk:
Yeah, I knew they would resolve it. They eventually do if you are persistent and jump through all their annoying and ridiculous hoops.
I wish were didn't have to... but Chinese customer service in the banking area needs horribly to be improved.
