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Posts: 430

Shifu

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Q: What happens when international flight is cancelled at Chinese airport?

A lot of flights have been cancelled in Beijing because of the heavy fog so I was wondering if the affected passengers can take an alternative flight for no extra cost, or do they have to buy a new flight?

12 years 19 weeks ago in  Transport & Travel - China

 
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Posts: 2409

Emperor

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If they paid for a ticket, they will be rescheduled on the next available flight.  But depending on how many people are waiting for seats, it could take days for all the affected people to get on a plane.

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12 years 19 weeks ago
 
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it depends on how you booked it and whether it's  connecting flight. if it's a connecting flight and you booked the tickets separately then you'll be screwed if you miss the connecting flight you will have to pay the extra fees. each airline or online travel service has their own policies regarding cancelations. some will reschedule it, others will allow you to get your money back. (in full) also depends on your ticket and whether or not you purchased the insurance. check the policy before booking.  but if you booked all flights together you will incurr no expenses as far as the tickets go. 

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12 years 19 weeks ago
 
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About two years ago, I had such a situation. I was supposed to take Jet Blue at 2 am and connect on New York with Cathay Pacific 9:40.  Jet blue did not take off until 7 so naturally I missed my flight. Had to pay for a full ticket on Cathay P and Jet blue would not take any responsibilty.
The red tape was astounding and nothing was ever solved.

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12 years 19 weeks ago
 
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