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Q: Clearing a parcel sent from the US through USPS
Recently we ordered some equipment from the US. The first item, a pair of professional headphones worth around 1200RMB came via Fedex. Apparently, online purchase is not allowed for receiving in China, and so the Fedex agent advised us to either assign a broker [name supplied] or to import as a Company Sample. We c hose Company Sample, and received the goods.
The second item is a professional DJ Controller for music mixing, also from the US worth around 6000RMB. This was sent by USPS and arrived in China early April. 3 weeks later we received a letter from the China PS asking if we wanted to send the goods back, or import. If import, we had to give them Power of Attorney, and assign a broker. We of course tried to use the broker suggested by Fedex, but they cannot handle it. The Post office cannot suggest a broker, and they have not offered us the ability to import as a Company Sample.
What can we do? We do NOT want to send the goods back.
