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Welcome to eChinacities Answers! Please or register if you wish to join conversations or ask questions relating to life in China. For help, click here.

How to Ask a Question

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In order to ask a question, you must first be logged in to your account, after which you can click on the red ‘Ask’ icon at the top right corner of your screen. Write out your short question in the first bar, and fill out any additional details or information relevant in the box provided below it. Within the question category section found at the bottom of the page, select one theme and one geographical location.

What if I can’t find a category for my question?

If your question does not relate to any of the specific categories, please select the ‘General’ option from the scrollable menu.

What if I can’t find a geographical location for my question?

If your question is not city-specific, please select the ‘China’ option from the scrollable menu.

Once I post a question, can I edit or delete it? How?

After you’ve posted a question, you may go back to edit it. Once you have opened your post, click on ‘Edit my question’ at the top left of the question box and make the necessary changes. On the other hand, there is no option to delete a question. However, should you strongly wish for it to be deleted, please contact us at answer@echinacities.com.

How will I know when my question has been answered?

When one of your questions has been answered, a message will be sent to your inbox, in your personal menu box, informing you which message has been answered and providing a direct link.

What do I have to do once my question has been answered?

You don’t have to do anything. If you wish, you may thank posters for taking the time to respond, and select the best answer, so that future readers may immediately have a direct view to the most complete answer.

How do I find my questions?

To find your question, you can choose to manually search for it through the search toolbar, or you may simply click on ‘My Profile’ in your personal menu on the right hand side of the main screen.

Why can’t I find my question?

If you cannot find your question through the search option, make sure to check in the ‘My Profile’ portion of your personal menu on the right hand side of the main screen. If you still cannot find your question, it may be due to violation of the community guidelines, visible here (plug in hyperlink). Should you have any questions, please send us an email at answer@echinacities.com.