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bangalang

Posts: 13

Governor

Q: Ctrip and problems with a refund

I cancelled a booking on Ctrip to which they say would be returned within 30 days, the 30 days has past and it has still not been returned and even though I have sent multiple emails and phone calls saying so they give me various Bull, sorry, information; "wait a few more days" " the funds were frozen and returned same day" "check with your bank" " our finance dept says it has been returned" Blah, Blah, Blah.. I even sent them a statement showing the funds had been withdrawn but it does not show the funds being returned...

Any advice would be appreciated as I'm really getting pissed off now.

Thanks in advance.

8 years 52 weeks ago in Money & Banking - China

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Stiggs

Posts: 5321

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I just saw this article, it might explain your problems with them.

http://online.thatsmags.com/post/ctripcom-under-attack-from-unidentified...

bangalang:

Interesting article, thanks for the link

8 years 51 weeks ago

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8 years 51 weeks ago

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icnif77

Posts: 19814

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I'm not sure, 'how to make them move'. I'm in the similar position with Shanghai's (authorized by Swiss) watch repair.

You could maybe try asking for advice at Foreign Expert Bureau (SAFEA) in your city.

I mostly used them with Contract/employer related things, but now I'm thinking to dial them, and ask for help of retrieving my watch from the repair shop.

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8 years 52 weeks ago

bangalang

Posts: 13

Governor

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Thanks icnif77, I sent SAFEA an email but no reply as im guessing its not something they could help with.

icnif77:

Shanghai Watch Co. kindly informed me yesterday (after I called them for brazillionth time), my watch will stay in the repair for another 2 weeks.

I sent my watch around March 10th for the crown exchange. What month is now? Almost two months already. I was charged for the express service (some 70Rmb).

I'm seriously thinking to dial Henan SAFEA and seeking an advice.

They just adopted my watch. Mastards.

If you really want to talk to SAFEA about the matter, call them first. After you'll get somebody in person, ask them for their email address, and offer thorough explanation of the problem through email. Every SAFEA's agent has different/personal email.

I don't think anybody's checking SAFEA's official email address too often.

8 years 51 weeks ago

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8 years 51 weeks ago

Stiggs

Posts: 5321

Emperor

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I just saw this article, it might explain your problems with them.

http://online.thatsmags.com/post/ctripcom-under-attack-from-unidentified...

bangalang:

Interesting article, thanks for the link

8 years 51 weeks ago

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8 years 51 weeks ago

bangalang

Posts: 13

Governor

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The Refund has finally been paid into my bank account so Im happy for that.

icnif77, hope your watch saga ands soon.

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8 years 51 weeks ago

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Answer of the DayMORE >>

Q: Sounds like you employer does not want t...

A: I had a similar experience in HK. If I recall correctly, before or at

A:I had a similar experience in HK. If I recall correctly, before or at the Z visa application, I had to submit ME from the ordinary HK clinic, where I explained why I need ME and I asked them to examine only necessary things (I don't remember the cost ...), and then ... I got Z stamp and when back in China, I had to complete another RP ME, which was on the employer, i.e. included in the Contract ...We've never discussed refund of payment for HK ME with my employer. Year 2013 ...I'd say, that is a regular thingy embassies around the world require, before issuing visas for LT stay in the country. "Vladimir Vladimiro-Witch ras-Putin" (LOL@your pronunciation ..) demands the same thingy before granting LT stay in Ruski. ... Haa, 2013 was the Snowden's year. I was in Kowloon at the time of his landing .. with all these files ... I'm-Still-in-LMAO-State ... Cost for the ME in HK was around HK$ 2000/200 EUR, and ME was kind of swift, quicker and way shorter than on the mainland ... -- icnif77