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Q: I think I did somethign not smart

The subsubordinate isn't following the rule for filling the right PI number on the PI, I told her to resend the customer with the right PI number but she refused. I made a reference book so I gave out PI numbers like XX11001, MX11002, MX1103. So I can have a better track of what my sales have achieved during a certain time. She made mistake and filled the PI with MX11007, which should be MX1106. So MX 1106 is left with blank. I could adjust it and make her PI MX1107 and fill MX1106 with another PI comes latter on. But I am unwilling to do, if I start keep changing the rule, it will not be good for my management, next time the sales could possibly not fill in the PI or fill the PI with MX1202 while the PI was made at Nov, will not good to track the sales's performance for me.

 

So I strongly refused her request and she kept arguing with me. I tried to explain it to her that is for management purpose. She does not understand nor willing to coordinate my decision. She told me by adimitting that she made a mistake on the PI number will make her look stupid to the customer, I was being kind and suggested her to tell the customer that the colleague made mistake and sent a wrong PI number on the weekend. I told her that is the mistake she made and she gotta solve it by herself. She does not do it and instead just kept arguing and showed bad working attitude.

 

She made me mad and I told her if she does not do it this time, never need to get a new PI number from me nor need to report work to me anymore. 

 

Seriously to have a subsubordinate likes that is a pain in the ass and for professional consideration. I need to let her go, so I told boss about my decision and explained the situation to him, the boss told he would discuss with me about it when he gets back to the office.

 

After I calmed down, I do not really think that the boss will fire her because he does  not really understand management that much.

 

And also I ruined my relationship with the subsubordinate, obviously she won't like me and my stutation in this company will be worser.

 

I think I did silly thing. Why would I force her to do it anyway to make people not like me even that I was trying to be professional on the management job?

 

Remember a previous subsubordinate against my management and went to the boss to get out of my mamagement?

 

So now I got another enemy in my office. Why should I try to be professional here and put myself in a bad situation?This company is never going to be professional anyway as the company owner isn't professional and I should just make money and save for my business and do not need to be responsible for management here.

 

So any advice to help me get out of this situation, I am new in the management feild and maybe some of you could give a good idea to help me out from this awkward situation.

 

 

 

 

2 weeks 6 days ago in  General  - China

 
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Governor

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Is there anyone in that office that doesn't hate you?

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2 weeks 6 days ago
 
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She's actually right, you're thinking of only yourself and asserting your dominance as opposed to being customer focused. If the wrong number isn't causing conflict (it was previously assigned) then don't inconvenience the customer just to make her suffer. 

Think very carefully before you act

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2 weeks 6 days ago
 
Posts: 1114

Governor

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Is there anyone in that office that doesn't hate you?

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2 weeks 6 days ago
 
Posts: 2350

Governor

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While setting standards and ensuring they are met are both key roles of management, I agree with both Englteachted and Mike, why create inconvenience on the customer's part when he didn't do anything wrong to deserve the trouble?

 

Get the job done and be considerate at the same time.  Most of the time there is no conflict between the two. When there is conflict choose the former because that is what professionals do --- they use their brains (and get paid for that),  not emotions.

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2 weeks 6 days ago
 
Posts: 476

Governor

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Keep on entertaining me Viki!

 

LOL.

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2 weeks 6 days ago
 
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I wonder if Viki was hired by admin to post things on quiet days on Echina? Or is admin actually Viki? Is there actually "a Viki"?

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2 weeks 6 days ago
 
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I disagree with Engles (nothing personal!)

 

I think Vicki is right in this case (HOLY CRAP!!!! Is this some sort of nightmare I'm having?)

 

Subordinates do the job their managers tell them to do (unless illegal or extremely inappropriate). Not fixing a mistake due to "loss of face" is complete BS!

 

And, yes, she's right to think that if this person isn't willing to fix a mistake, then it's also highly likely that she's going to be making other mistakes that won't be detected - because she doesn't have the maturity to admit to making them!

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2 weeks 6 days ago
 
Posts: 559

General

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Viki, 

why do you act before you think? (rhetorical question - i know you are Chinese and reflection is not something you do)

how is it you always seem to fail to learn from previous mistakes?

if you put any thought into what you say and do before you said and did most of your actions, you would have so many fewer professional and personal posts.

 

this post could be any that you have posted over the last few years, it is so similar in content.

after a few months of the same behaviour, most people learn not to bang their head against a wall unless it is all about getting attention (which is what i have thought for a long time)

 

While what your subordinate may have been wrong, any half-way decent manager would know how to diffuse the situation in a non-confrontational way (without demeaning the other person), and actually have said subordinate positively disposed to them.

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2 weeks 6 days ago
 
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Fuck them...if they can't do their job and follow instructions. ..let them follow the hall way out of the building.
Make them all sign a work contact if they can't do that find people that will.

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2 weeks 6 days ago
 
Posts: 2345

Shifu

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I think the first "not smart" thing you did was to think of everyone as a subordinate. They are in fact your team members. You are also a team member and your role is to supervise, not flex your muscles. It drives you nuts when your boss does this and then you do exactly the same thing. Think about it. Adapt, change, bend the rules and be more efficient.

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2 weeks 6 days ago
 
Posts: 559

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Viki,

from your posts since you started this job this year, you have hated this job from day 1 and have been complaining for months about not being paid on time (and have alienated all the staff there), yet you stay in the job and continue to show that you don't understand anything about managing people.

You have posted may times over the last couple of years about starting your own business, yet you stay in the job that you clearly don't suit.

 

WHY???

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2 weeks 6 days ago
 
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China ought to cane miscreants like they do in Singapore & Indonesia.  Bet she would put the right PI # next time !

 

Ignore her Viki,, she will get fired by herself.  Then you can tell your boss,,, 'I told you so.'

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2 weeks 6 days ago
 
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Shifu

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Apologies people. I need a raincoat for Mrs Wolf.

Dear Vicky, so exactly who is it you manage now?

A classic line from the sales girl as she handed you your arse. You tried to assert your domination but she played you like a cheap erhu. You can't decide to "not manage" someone if you are a manager. The fact is, you may be a decent sales person but you are completely clueless when it comes to management. Give up the pretence. There is no shame in it.

You want to mouth off in the wechat group to get he back. FAIL. You will look like a more complete clown and a vindictive bitch. They'll all be laughing at you in the "other" private sales team wechat group. The one you weren't invited to.

Don't be angry. Don't try to get even. This is a wake-up call and an opportunity for personal growth. The message is loud and clear. Listen to it and do something about it.

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2 weeks 3 days ago
 
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Emperor

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My number is 18550 ...Related imagein total. How many raincoasts can I get from that?

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2 weeks 3 days ago
 
Posts: 476

Governor

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You are not smart!

 

No need to think.

 

I can assure you.

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2 weeks 2 days ago
 
Posts: 476

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Viki I am not boasting but if you work with me, you'll forget about everything and just feel happy every day.

 

Unfortunately, a dumb person like you will never be my colleague.

 

You are the only reason why you got stuck with all the morons.

 

People gather with categories.

Viki87:

You are shitty. You should go work here and end upw ith those low skilled arrogant people.

5 days 18 hours ago
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DirkBourne:

Shitty company, Shitty boss ( your words), Shitty wanna be ( you)....... The girl quit than stay, you should be learning from her, Fool.

5 days 1 hour ago
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5 days 19 hours ago
 
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