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Posts: 2240

Shifu

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Q: Management problem needs help

There's some problem arising during my management.

 

I am the international sales manager leading a sales team. But I am a new manager who just worked here for a year, there are two old sales have been working here for many years. But recently I heard somone went to my boss and saying I am being too fierce. I am not happy that someone under me went to tell boss that.

 

Then again I start to recruit new sales with a demand of speaking English in a more American or British accent as I am thinking of exploring more in western market by telemarketing and visiting clients. The sales in my team have poor oral English, which doesn't match with my plan. Then a sales under me went to tell boss about my recruitment. The boss started to interfer my requirement  for recruitment and told me accent is not important. But what made me mad is the sales complained about me to the higher authority. I think I have a reason to feel mad, isn't it? I don't mind if they come to me directly if they have diffrent opinion against my decision. They can try to persuade me to change my decision. If not, I suppose they should do what I said.

 

I don't know which sales did it but I don't like what she/he just did. How should I react in this situation? I am not very experienced in management.

 

There's a problem with the boss too, he likes to ask about me and other sales from other sales and other department. The sales under me and collegues in another department sometimes go to boss's office to talk about me. 

I heard something bad about me but something good about me too.

 

7 years 30 weeks ago in  General  - China

 
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Posts: 902

Shifu

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You come on here asking all sorts of stupid questions about how to run your business, how to improve sales and how to manage staff. If you really have been given the managers job then the person that hired you is as stupid as you are. You are the "manager", you are meant to be able to do the job. You are not meant to come crying to us asking us to show you how to do your job. If you are not capable of doing the job, and clearly you are not, then maybe you should not have taken it. Although knowing what you are like you took it just to say I am now management. Well you got yourself into this now get yourself out of it. A manager is supposed to have enough experience and to be able to use their common sense, not go crying to a bunch of strangers on the internet saying help me how do I do my job. You really are pathetic.

Englteachted:

This is about her getting attention, she gets fed here over and over again through silly back and forths.

7 years 30 weeks ago
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Emperor

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I always click user's threads and count 'downs' ......first ... then, OK ----> 'proceed'....

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7 years 30 weeks ago
 
Posts: 7178

Emperor

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Try doing a management course.

 

Honestly.  Managers get paid more than us plebs because they are supposed to be able to manage, a skill that not all people are cut out to do.

 

I know I would be a crap manager, and that is why I have never chased management positions.

 

Go study management. Seriously.  You need to know how to balance your duty of care to your employees with your business targets. In most companies it will be impossible to satisfy both.  A good manager will share the business targets with his/her staff, and share the benefits.

 

I have been in Engineering for almost 30 years now.  And in all that time I reckon I have only had 3 exceptional bosses. All 3 ended up as directors. Real directors.

 

If you don't have the mojo to manage, you need to learn it if you can.

icnif77:

I strong-ling-ly disagree! OP should first 'absorb' difference between Prot's and Umericans Englo... I can't breathe ....

7 years 30 weeks ago
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ScotsAlan:

Calm down and put a bag over your head icniff

7 years 30 weeks ago
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ScotsAlan:

Sorry icniff. I mean put a bag to your mouth, not over your head

 

 

 

7 years 30 weeks ago
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icnif77:

Honestly, I drink Napal's hong-cha with milk whole day, but I can't make myself serious here... I have to get some booze for tomorrow.

7 years 30 weeks ago
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Viki87:

Truly I would like to take a management course.

7 years 30 weeks ago
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icnif77:

'.... Sun is the same in the relative way, but you're older, shorter of breath ...'

I am looking for 2 extra pints at comment .....

... next Lorde with 'White Teeth Teens' are Out'.

7 years 30 weeks ago
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7 years 30 weeks ago
 
Posts: 2774

Emperor

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I say give them all a good mutton shunting at the monday morning meeting

Curiousdude:

precisely.

7 years 30 weeks ago
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icnif77:

I absent from granting 'upper' here, 'cause of big disrespect angel to the animals  king-doom, and I am not really sure what means 'shunting'. I know, he's from Ozz.....

LOLOL on 'shunting' Medical terminology. There're many diff. 'shunting-s' on Yahoo-gle.

7 years 30 weeks ago
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Viki87:

I do not understand your answer. Could yu please explain the details?

7 years 30 weeks ago
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icnif77:

He went to a hot tub. For a week.

You have to understand, your threads require full attention, so posters get tired easily.

Maybe, you could try with searching for an answer at Yahoo-gle. It's really very simple:

" open !Y and stick your Q in search and click 'enter'. " You will get much better answers there than here.

There's an uneducated bunch here and iWolf is expecting new full moon.... in the woods.

7 years 30 weeks ago
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7 years 30 weeks ago
 
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Did you consider psychiatrist?

 

MDs can help .... sometimes. I usually stay far away, buTT.. 'no offence'  .... that could be good solution for you (OP).

Peter Tosh '400 Years', live in Boston 1976 ...blasting from my I-pod's collection with very loud UE Pro ear-plugs in my ear holes...getting shakes, now....

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7 years 30 weeks ago
 
Posts: 5156

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Why oh why would anyone bother with a real answer? She's not gonna sleep with you no matter how hard you try talk to the losers on her wechat who've been trying for years.

7 years 30 weeks ago
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Hotwater:

The bigger issue with Vicky is that whatever advice she's given she'll take no notice anyway. 

 

 

7 years 30 weeks ago
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icnif77:

She's like Police: 'I just want to ask Qs ....'

7 years 30 weeks ago
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Englteachted:

The issue is not with her, it's with the enablers. She is who she is, an attention whore and a DT so she can practice her English. But her enablers complain while still chasing

7 years 30 weeks ago
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7 years 30 weeks ago
 
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Emperor

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I don't suppose you've considered that your boss is actually being a GOOD boss by inviting comments from those under you?

 

A smart manager knows that listening only to their immediate underlings will most likely get a lot of butt-licking.

 

A GOOD manager knows how to communicate!

Viki87:

I do not understand your saying"A smart manager knows that listening only to their immediate underlings will most likely get a lot of butt-licking"

7 years 30 weeks ago
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Shining_brow:

Most bosses only want to hear good things (well, actually, ALL bosses only want to hear good things). But a GOOD boss knows s/he needs to hear the truth - the good, the bad and the ugly.

 

So, the managers tend to only tell the boss the good things, and not tell them the bad things!

 

Therefore, a smart bos communicates with ALL levels of their staff, and gets the opinions of everyone - not just those of the manager! And, so too should a good manager do the same!

 

After all, if the manager says "everything is great", but the staff are saying "we hate it here", there's going to be a HUGE problem!

7 years 30 weeks ago
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Viki87:

A good boss doesn't ask about the manager's performance from the manager's underlings. 

It will show no respect to the manager, cause conflict between the sales and the manager and also conflict between the manager and the boss. A smart boss trys to stop compliant from the underlings of the manager, otherwise he is encouraging more compliants and shows no trust to the appointed manager.

7 years 30 weeks ago
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Shining_brow:

What a very stereotypical Chinese answer you have.... Lucky I don't work in your company.

 

Yesterday was a big celebration in China... but only for the CCP. (it's the one Chinese holiday I despise!) To show this celebration, they pull out the military - army, navy, airrforce - and say to the world "look how strong  and powerful we are".

 

On Australia's national holiday for similar reasons, we go outside and have a bbq, play backyard cricket, go to the beach, enjoy ourselves (and, yes, this includes our politicians and military!)... and we say to the world "we are happy and love our lives and our country".

 

Which do you think is better?

7 years 30 weeks ago
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Viki87:

Chinese answer? I don't think so. I used to work in western firm, my western boss stopped complaints came to him. 

7 years 30 weeks ago
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Shining_brow:

a) I'm talking about a GOOD boss, with GOOD managers.

 

b) we also have unions! So, if there is a serious issue, there is a group that can handle it appropriately - not just fire the 'trouble-makers'.

 

Granted, I'm Aussie - and so we have a much greater sense of equality than many other places.

7 years 30 weeks ago
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7 years 30 weeks ago
 
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Emperor

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Nevermind, I wrote that wrong and forgot which country you were in...

 

 

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7 years 30 weeks ago
 
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I FEEL, YOU SHOULD SEARCH FOR BETTER ANSWERS THROUGH YAHOO-GLE!

 

'Did I make myself clear or do I speak Chinese?' my mom always added .....

 

I am still not sure, if  my mom is bluffing or she's really fluent in Chinese...

P.S.

My mom clicked me through Skype (she always speaks English in chat) about our storage cottage in the garden.
She said, it was rainy last week, and we must fix the roof, 'cause it's leaking.

I replied: 'Mom, don't worry about the leak. We'll only store some 77 e-tities raincoats.'

Raincoats should be on the rain ... me thinks! I don't know .....

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7 years 30 weeks ago
 
Posts: 902

Shifu

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You come on here asking all sorts of stupid questions about how to run your business, how to improve sales and how to manage staff. If you really have been given the managers job then the person that hired you is as stupid as you are. You are the "manager", you are meant to be able to do the job. You are not meant to come crying to us asking us to show you how to do your job. If you are not capable of doing the job, and clearly you are not, then maybe you should not have taken it. Although knowing what you are like you took it just to say I am now management. Well you got yourself into this now get yourself out of it. A manager is supposed to have enough experience and to be able to use their common sense, not go crying to a bunch of strangers on the internet saying help me how do I do my job. You really are pathetic.

Englteachted:

This is about her getting attention, she gets fed here over and over again through silly back and forths.

7 years 30 weeks ago
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7 years 30 weeks ago
 
Posts: 19801

Emperor

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'Esti, Kareli, Nenci, Chuvashi, Vogule, Vogeszi' are Hungarian-Finish nationalities group in Vlad's land. ----->'I have never been to Russia!'

It might be, 'they were' ... instead 'they are', however.. my geographical knowledge is extensive, just for your info. 

Property Disclosure/Warning:

'Don't you EVER, never test the BEAST! You might get stung ... !'

Watch now how Chinese posters try to figure out where do I come from with fake handles (names of EU capitals) ? O2, o2

Czechs und Slovaks drink  a lot of beer ...homemade, too ...I need O2.... I read, Czech defibrillators are famous ...I am dying laughing... I need help!

As older posters here know, I prefer Czech's MDs with beer keg in hand-y. Weed is legal in Chech, TOO....whoo-hooo.

 

Are Czechs united with Slovaks  YET,  or is there a war on horizon? ... what is Chinese '911' no.? I need air ......

P.S._T.t.:

Is Bratislava capital of Czech or Slovak Estate? (talking to myself her-oo: Why did you write 'estate'? It should be 'State' in proper Englo!?

I heard, size is the matter/difference between the two Englo words.....'state' is bigger and 'estate' is smaller...) I am DEAD, now!

'Roxanne, you don't have to put on the red light, Roxanne, you don't need to wear that dress tonight....'

icnif77:

'Welcome To The Machine' .... 'ai' whisper .....

7 years 29 weeks ago
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7 years 29 weeks ago
 
Posts: 272

Governor

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Hate to tell you, but the accent is not important but CLARITY is. As to going to your manager your workers are correct to petition someone over you. People do this all the time. The only way no one can go over your head is by you being your own boss.

Englteachted:

She's too stupid to realize that, she's instead trying to lord herself over them by putting down their English. Which is actually typical in China, instead of managing the managers try to show off how much better they are. 

7 years 29 weeks ago
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7 years 29 weeks ago
 
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Emperor

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What happened to 'Bratislava' handle? I think, that was Kivi, I mean Viki's extension, but she used profanities, and I was only having fun.

Even, Scottish get upset ...

 

'CIA', hi .. angel (above me) .... Do you know, you'll get foked ..... Watch 'little' Oral English teacher, now ....!

Furtado's blasting:

'...Oh you don't mean nothing at all to me

No you don't mean nothing at all to me

But you got what it takes to set me free

Oh you could mean everything to me .....'

Pay-back-time ... Whoo-hoo ....

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7 years 29 weeks ago
 
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A: Add-it: Getting into the recruiters ... You could also research a
A:Add-it: Getting into the recruiters ... You could also research any school/job offering posted by the recruiters ... as an example:"First job offering this AM was posted by the recruiter 'ClickChina' for the English teacher position at International School in Jinhua city, Zhejiang Province, China...https://jobs.echinacities.com/jobchapter/1355025095  Jinhua No.1 High School, Zhejiang website has a 'Contact Us' option ...https://www.jinhuaschool-ctc.org ... next, prepare your CV and email it away ..." Good luck! -- icnif77
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